Assurances
Our Guarantee to youComplimentary Re-sizing
At The Diamond Destination, we are committed to providing an exceptional shopping experience for our valued customers. We understand that the perfect fit is essential when it comes to your cherished ring. Therefore, we are pleased to offer a comprehensive 60-day ring re-sizing policy to ensure your complete satisfaction with your purchase.
Our policy guarantees that if you find the size of your purchased ring does not fit perfectly, you have up to 60 days from the date of purchase to request a re-sizing. We want your ring to fit flawlessly and believe that every detail should be just right for your special occasion.
To take advantage of our ring re-sizing policy, simply follow these steps:
Contact our customer support team within 60 days of your purchase to initiate the re-sizing process. Our knowledgeable representatives will guide you through the necessary steps and address any queries you may have.
We will provide you with a pre-paid shipping label to cover the cost of sending the ring back to us. It is essential to ensure that the ring is securely packaged to prevent any damage during transit. We recommend using a reliable shipping service with tracking and insurance for your peace of mind.
Once we receive the ring, our skilled craftsmen will carefully re-size it to your specified requirements. We understand the importance of precision, and our experienced professionals will work diligently to achieve the perfect fit.
After the re-sizing process is complete, we will cover the cost of shipping the corrected-sized ring back to you. You can expect your ring to be returned to you in a timely manner, allowing you to enjoy your flawless piece of jewelry.
At The Diamond Destination, we take pride in our commitment to customer satisfaction. Our 60-day ring re-sizing policy ensures that your purchase is absolutely perfect, right down to the fit. We aim to provide you with a seamless experience and a ring that you will treasure for a lifetime.
* Please note that certain limitations and conditions may apply to the re-sizing policy.
We appreciate your trust in The Diamond Destination and look forward to assisting you in finding the ideal ring that fits your dreams and desires.
you’ll love it!
Satisfaction Guarantee
We are so confident in our highest-quality diamonds and engagement jewelry that we offer a 100% satisfaction guarantee.
If the jewelry you have received is not exactly what we promised, you may exchange it up to 60 days after your purchase.
Contact us with any issues you have upon receiving your jewelry and we will work with you to exchange it for something different.
Diamond Certification and Appraisal
The Diamond Destination online shop is widely trusted due to its prestigious diamond certifications from the International Gemological Institute (IGI) and the Gemological Institute of America (GIA). These certifications serve as a testament to our shop’s commitment to quality, authenticity, and professionalism.
The IGI and GIA are renowned institutions with decades of expertise in gemology and diamond grading. They have established rigorous standards and methodologies for assessing the quality and authenticity of diamonds and gemstones. As part of their certification process, they conduct thorough examinations of each diamond, evaluating its cut, color, clarity, and carat weight, as well as its overall integrity.
By using diamonds certified by both the IGI and GIA, The Diamond Destination ensures that its customers receive genuine, high-quality diamonds and gemstones. The certifications provide customers with peace of mind, knowing that they are purchasing authentic and accurately graded stones. The thorough grading process conducted by these institutions guarantees that the diamonds offered by The Diamond Destination meet the industry’s strictest standards of excellence.
Each of our diamond engagement rings come with it’s own IGI Report that lists specific information about the diamond stone you are receiving. Click here for an example of the report you will receive.
Additionally, each ring you purchase come with an official appraisal with the rings value based on similar jewelry offered by other retailers. Given our incredibly low and budget-friendly prices, you can expect your appraisal to be significantly higher than what you will have paid for the jewelry.
Our In-House Jeweler
We take immense pride in our in-house jeweler, who brings over 20 years of invaluable experience in crafting exquisite custom diamond jewelry. With a keen eye for detail and a passion for creating unique pieces, our jeweler possesses an unparalleled skill set that sets her apart. From designing custom settings that perfectly showcase the brilliance of each diamond to offering expert advice on diamond selection, she ensures that every piece she creates is a true masterpiece.
Our jeweler’s extensive knowledge about diamonds and the diamond industry is a testament to her dedication and commitment to her craft. She stays up-to-date with the latest advancements and trends, ensuring that her designs remain contemporary and timeless. Whether you’re seeking a breathtaking engagement ring or a stunning necklace, our jeweler’s expertise guarantees that your vision will be transformed into a reality, with every facet reflecting elegance and sophistication. Entrust your jewelry dreams to our in-house jeweler and experience the unmatched craftsmanship that comes with her years of experience in creating bespoke diamond jewelry.
